Director - AI Technology Platform and Solutions

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The role blends strategy and execution: setting near- and long-term direction for AI technology while directing the design, build, and delivery of reusable, enterprise-grade AI capabilities. The successful candidate will proactively identify enterprise AI needs, monitor the fast-moving AI innovation landscape, and accelerate responsible adoption across business units — all in service of Markel's strategic and business objectives.

As the primary relationship owner between the AI Enablement Center and IT application delivery and enterprise governance bodies, this leader ensures AI investments are prioritized against organizational goals, measured for business impact, and governed in line with risk and regulatory requirements. The role also provides senior-level engagement with business unit executive leadership and works closely with Forward Deployed AI Leads embedded in each business unit.

Key Responsibilities

Strategy & Vision

Develop and own the short- and long-term AI technology strategy, ensuring tight alignment with Markel's enterprise and business unit goals.
Continuously research, monitor, and evaluate emerging AI innovation, trends, and vendors; translate developments into actionable opportunities for the enterprise.
Partner with the AI Enablement Center, AI Leads, and business leaders to translate prioritized AI opportunities into scalable technology capabilities, platform investments, and enterprise solutions.

Platform & Solution Delivery

Direct the design, execution, and delivery of reusable, scalable AI platform capabilities (e.g., agentic AI, orchestration, observability, model and tooling infrastructure) that can be leveraged across business units.
Establish engineering standards, reference architectures, and a “paved road” that accelerates safe, consistent AI development and reduces duplicated effort.
Oversee the pilot-to-production lifecycle, ensuring solutions scale reliably from proof of concept to enterprise production.

Adoption & Business Engagement

Enable scaled adoption through the delivery of secure, reliable, reusable AI platforms and services that can be leveraged across business units.
Provide senior-level engagement with business unit executive leadership on strategic alignment, portfolio priorities, and escalation resolution.
Partner with the AI Enablement Center, enterprise architects, and technology leaders to evaluate solution approaches and ensure alignment with enterprise AI standards and platform strategy.

Governance, Risk & Partnership

Serve as the primary relationship owner between the AI Enablement Center and IT application delivery and enterprise governance bodies.
Ensure AI investments are aligned to organizational priorities, measured for business impact, and governed according to risk, security, and regulatory requirements.
Establish metrics and reporting — adoption, business impact, cost/FinOps, and usage — to demonstrate value and inform decision-making.

Leadership & Collaboration

Lead, mentor, and grow a small team of AI engineers; manage partner and vendor teams.
Cultivate strong dotted-line relationships with IT Leaders and Architecture teams to ensure alignment and integration with the broader technology landscape.
Foster a culture of innovation, responsible AI, collaboration, and continuous learning.

Qualifications

Required

Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field (or equivalent experience).
10+ years of technology experience, including 5+ years in a leadership role delivering enterprise technology platforms or solutions.
Demonstrated experience defining and executing AI/ML or emerging technology strategy at enterprise scale.
Strong understanding of the modern AI landscape — including generative and agentic AI, LLMs, orchestration, MLOps/LLMOps, and cloud AI platforms.
Proven track record of delivering reusable, production-grade technology capabilities and driving cross-organizational adoption.
Experience partnering with governance, risk, security, and architecture functions; familiarity with AI governance and regulatory considerations.
Exceptional executive communication and stakeholder-management skills, with the ability to influence at senior levels and translate between technical and business audiences.
Experience leading engineering teams and managing partner/vendor relationships.

Preferred

Advanced degree (Master’s / MBA) in a relevant field.
Experience in insurance, financial services, or another regulated industry.
Hands-on experience operationalizing AI within a Center of Excellence or platform operating model.
Familiarity with FinOps practices for AI/cloud cost management.
Knowledge of responsible AI frameworks and evolving AI regulation (e.g., EU AI Act, NIST AI RMF).

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay Information

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary range for the Director, AI Technology Platform and Solutions is $150,000 - $223,850 with 45% incentive.

Who We Are

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.